CPRS —
Returning Lost Profits to Your Bottom Line

Frequently Asked Questions

What issues should I look for to determine if I need your assistance?
What kind of results can I expect from a CPRS P2P audit?
How much do your services cost?
How long does it take to complete an audit?
How can I track the progress of my audit?
Our company has IT constraints. How can you help?
How secure is my data when working with CPRS?
Do you work with companies that have multiple locations that accept transactions?
Which CRM/ERP/data systems are acceptable to your team? 
I already have a primary auditor I am happy with, do you do secondary reviews?

 

What issues should I look for to determine if I need your assistance?
Duplicate Billings
Vendors re-issue an invoice when a payment is not received by the due date. The duplicate invoice mistakenly gets paid, even though it is for the same set of goods.

Missing or Under-Deducted Credits
Credits can be generated for a variety of reasons, including shorted products in a shipment, damaged goods, or returns. Paperwork is generated that shows the claim detail, but credits are not issued or taken.

Inaccurate or Uncollected Accruals
Accruals require calculation which is prone to error. Occasionally accruals for individual time periods do not get submitted or deducted, yet they appear on statements.

Amount Discrepancies
Does the number of units received match the amounts the vendor shows shipped? Comparing receiving documents to vendor statements allows us to identify situations where payments are made for merchandise that never arrived.

High Volume of Transactions
Large enterprise AP operations manage high volumes of transactions and payments to thousands of suppliers across multiple ERP systems. Complex pricing agreements and inconsistent processes increase the risk for error. Despite implementing a wide range of internal controls to detect and prevent overpayments an under-deductions, they still occur in any complex, highly transaction-oriented business environment.

What kind of results can I expect from a CPRS P2P audit?
At a macro level, CPRS provides our customers with historical review and process improvements. The historical review provides a one-time recovery opportunity. Acting on issues and implementing process improvements can provide more meaningful and lasting results. Learn more about the benefits of our services here.

How much do your services cost?
CPRS works entirely on a contingency fee basis by taking a negotiated percentage of the recoveries we provide. Our clients can also expect to generate substantial savings moving forward through the correction of systemic issues, and through the implementation of our recommended process improvements. Nonetheless, these ancillary cost savings are reflected in the contingency rate and there are no hidden costs.

How long does it take to complete an audit? 
Audit duration is a function of audit scope and the details of your customized claim management process. Some clients prefer to vet every claim while others automatically approve claims below a specified dollar amount. To perform an audit of 12 months of data (fiscal or calendar year), it will take approximately 3 to 6 months from receipt of the final data set from the client, depending on scope. 

How can I track the progress of my audit?
CPRS offers on-demand, customized reporting for our clients at no additional cost. In terms of specific reporting capabilities, CPRS can configure an on-line report per a client’s desired specification. Customized options include a full break down of claim status in general, by vendor, by type or by buyer. Reports are available that can hone in on certain buyers, regions, departments or other specific areas. Audit progress, as a function of total vendors reviewed and closed, can also be tracked on-line.

Our company has IT constraints. How can you help? 
CPRS has the capabilities to help through the use of a data extraction approach. The extractor connects to a client source system and requests and receives data as specified by an extractor knowledge file. Some client interaction is required in setting up system permissions to allow access to secure source files.

How secure is my data when working with CPRS?
CPRS has clients throughout Canada and the United States. Consequently, we are well versed in the safe and secure transmission of local and remote data and communications. Client record transfers are conducted via a secured FTP site, SSL VPN, or via encrypted hard drives. The mode of transmission is determined by client preference, convenience and/or comfort level. All data on our internal network is fully secured using Microsoft's Active Directory. Designated credentials allow only specific personnel access to the client’s electronic data and scheduled backups are maintained. Client hardcopy files are stored in a controlled-access data warehouse which has monitored temperature controlled settings and uninterruptible power supply (UPS) equipment.

Do you work with companies that have multiple locations that accept transactions?
We have the ability to acquire transactional data from various locations and then process and analyze it quickly, securely, and accurately. CPRS can work with your data regardless of its native format, or the systems in which it is contained—large ERP systems, legacy or home grown.

Which CRM/ERP/data systems are acceptable to your team?        
Our data analysts have experience in managing the complexities of data and the capacity to work with any data storage system. These include (but are not limited to): DB2, ISAM, JD Edwards, Lawson, Oracle, PeopleSoft, SAP, VSAM, SQL, and proprietary and custom systems.

I already have a primary auditor. Do you provide secondary reviews?
Yes, CPRS offers all of our services in a secondary capacity. It is common practice for organizations with spend greater than $1B to have a secondary review. A second pass is a great way to ensure your primary auditor is bringing their “A” team and to secure added peace of mind. In choosing a secondary auditor, we recommend that you evaluate your primary auditor’s audit approach and then select a company that “cuts the grass differently.” 

Have additional questions about our recovery audit and advisory services? Please contact CPRS at 1-877-635-2777 to discuss your needs and schedule an appointment. Or send us an email.